March 9, 2021

Heard County Water Authority announcement on COVID-19

(Franklin, GA) — Heard County Water Authority is aware of the importance of practicing good hygiene by washing your hands with soap and water.

It is one of the cheapest, easiest, and probably the best first line of defense against the Coronavirus.

During the month of March, we will suspend service disconnections for nonpayment. However, payment is still due as scheduled, and late fees will be applied to late payments.

To avoid late fees, call our office at 706-675-3358 and make payment arrangements. As always, payments may be made online or over the phone.

For the wellness of our staff, effective March 18, 2020, the office will remain locked until the Coronavirus crisis has passed.

Staff will continue to report to work and will be available by phone and email.

The front door of the office has a drop box for placement of all payments and service applications. Service Applications and Water Users Agreement may also be downloaded from our website at

Please call our office at 706-675-3358 if you have any questions.

During this difficult time, HCWA staff is committed to our customers and we will continue to provide safe and clean drinking water, as well as the treatment of wastewater for our City of Franklin customers.

We encourage you to follow CDC guidelines and protect the health of you and your family. More information may be found at

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