May 16, 2021

Heard County EMS announces new call screening, patient procedures

(Franklin, GA) — Heard County Fire Chief & Emergency Services Director Steve Wirth Tuesday morning released information regarding new procedures for screening callers and making initial contact with patients in need of medical care.

Read the entire statement below and stay tuned to HeardCitizen.com for further news and updates regarding COVID-19.

Public Announcement for Corona Virus COVID -19

Heard County Emergency Services takes precautionary measures daily to prevent the spread of infectious diseases daily using personal protective equipment, equipment sanitizing and proper personal hygiene.

The general public should remember if you are sick and running a fever they should stay at home.

The overall risk of COVID-19 to the general public remains low, although elderly people and individuals with chronic medical conditions may be have increased risk for any respiratory virus.

Best Prevention Measures For Any Respiratory Virus

• Wash your hands often with soap and warm water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
• Avoid touching your eyes, nose and mouth with unwashed hands.
• Avoid close contact with people who are sick.
• Stay home when you are sick.
• Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
• Clean and disinfect frequently touched objects and surfaces

Symptoms of COVID-19 may resemble the common cold or seasonal flu, which is a far greater risk this time of year.

To stay proactive and to continue our effort to control the spread of the Coronavirus or any other flu or viruses in our community, we are taking every precaution to ensure the safety of our residents.

We at the Heard County Fire and Emergency Services along with the 911 Center have set new procedures for screening callers and making initial contact with our patients in need of medical care.

Since the Coronavirus is an Airborne Pathogen (Virus) it is transmitted though droplets in the air, meaning precautions need to be initiated with the call to the 911 Center. They will be asking specific questions related to your illness and any recent travel.

These questions will in NO way delay the dispatching of proper emergency units or delay any crucial treatment of our patients, as these questions can be answered while we our en route to your location.

The information you provide can be relayed to the emergency units via radio. Precautions must be initiated as soon as possible to ensure the safety of our patients and the safety of our Emergency Responders.

The screening process will mainly pertain to patients experiencing “FLU LIKE “symptoms.

You will be asked what symptoms you are feeling and if you have traveled outside the country, state or your community to any public gatherings where you have been in a proximity with people for an extended time like sporting events, concerts, or festivals.

If the answer is YES, then when your Emergency Responder arrives, he/she will be wearing a mask, and you will be offered a mask as well.

We contact several patients throughout the course of a day and prevention of cross contamination is imperative.

We are striving to keep the citizens of Heard County, the people traveling through, and the emergency responders of Heard County safe and we will still provide the optimum care that everyone deserves in their time of need.

We thank you for your continued support!

~ Heard County Fire and Emergency Services

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